Transform the Customer Experience with Intelligent Field Service Management for Manufacturing

May 8, 2019

In the era of the connected customer, delivering a superior, end-to-end customer experience has never been more important, especially for manufacturers. In fact, according to the Customers 2020 report, customer experience has overtaken price and product as the key brand differentiator.

Spotlight

Wajax

Since 1858, Wajax has been a leading Canadian distributor engaged in the sale, rental and after-sale parts and service support of equipment, power systems and industrial components, through a network of more than 100 branches across Canada. Wajax is a multi-line distributor and represents a number of leading worldwide manufacturers across its core businesses.

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Digital Transformation: Why and How to Build a Digital Future

whitePaper | February 4, 2022

Digitalization is an evolving process that took roots several decades ago. The first business computers and data storage units emerged in the 1950s. In the 1960s, companies invested in databases and automated processes to make reservations and plan materials or to gain easier access to schedules/inventories, MRP was born in response to the Toyota Production Systems and Methods. In the 1970s, banking experienced its first digital advancement with the invention of ATMs, which ignited a major digitization trend

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Manufacturing Workload Protection in the Cloud

whitePaper | May 2, 2023

Much of the manufacturing industry is overwhelmed with the digital transformation shift. Many manufacturers are just starting this digital journey, seeking ways to transform and innovate to adapt and succeed. Digital transformation for manufacturers can mean different things, from deploying a new digital experience for customers to a completely new business model. Some changes we have seen, such as the use of real-time data to improve operations, forecast outcomes, and map out risk-based guidance, are greatly beneficial for plant managers and factory personnel. Moreover, they can help manufacturers ensure business continuity and maximize return on investment (ROI

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Industry 4.0 Business Model Dilemma for OEMs

whitePaper | September 14, 2023

Industry 4.0 is often associated with the Smart Factory and from a technical perspective, it focuses on the end-to-end digitization of all physical assets in a manufacturing value chain and integrating it into digital ecosystems with value chain partners.

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The New Face of Manufacturing

whitePaper | March 6, 2020

The manufacturing industry is undergoing tremendous change. The industrial revolution brought us assembly lines and mass production. The result was a dramatic increase in worker productivity. The digital revolution brings a host of new opportunities, enabled by data and the power and intelligence of cloud computing. However, it’s the talent, skill, and creativity of your people that determine success.

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A New World of Innovation

whitePaper | November 30, 2021

There has been a fundamental shift in product innovation. Not merely a revolution in materials or design, but a revolution of possibilities. Advanced software technologies such as artificial intelligence have given us a peek of what could be, enabled by methods to deliver the speed that turn worldchanging ideas into reality. We’ve now reached an event horizon — one where semiconductors and software actually have the ability to bring about the most uplifting advances in the history of humankind. Thanks to this leap forward, chip technology and a new era of product transformation are poised to take us places previously unimaginable

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AI Technologies Transform Industrial Control Automation

whitePaper | November 23, 2022

AI-enabled industrial control automation creates fresh opportunities to innovate and adapt manufacturing processes, building on a foundation of digital transformation and network advances across the intelligent edge

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Spotlight

Wajax

Since 1858, Wajax has been a leading Canadian distributor engaged in the sale, rental and after-sale parts and service support of equipment, power systems and industrial components, through a network of more than 100 branches across Canada. Wajax is a multi-line distributor and represents a number of leading worldwide manufacturers across its core businesses.

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