Change the sales rep experience, improve the customer experience

October 3, 2018

The first CRM launch truly changed the way sales were managed. We went from tracking customers on spreadsheets (and even in rolodexes) to tracking them and their attendant opportunities with software. It wasn’t long before reps started to feel the purpose of a CRM was more about preserving their contacts for their replacement than it was about making their lives easier. After all, back then it wasn’t much easier than updating a rolodex!

Spotlight

Micromeritics Instrument Corporation

Micromeritics Instrument Corporation is the world’s leading supplier of high-performance systems to characterize particles, powders, and porous materials with a focus on physical properties, chemical activity, and flow properties. Our technology portfolio includes: pycnometry, adsorption, dynamic chemisorption, particle size and shape, intrusion porosimetry, powder rheology, and activity testing of catalysts.The company has R&D and manufacturing sites in the USA, UK, and Spain, and direct sales and service operations throughout the Americas, Europe, and Asia. Micromeritics systems are the instruments-of-choice in more than 10,000 laboratories of the world’s most innovative companies, prestigious government, and academic institutions. Our world-class scientists and responsive support teams enable customer success by applying Micromeritics technology to the most demanding applications.

OTHER WHITEPAPERS
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HP Metal Jet technology

whitePaper | September 12, 2022

Three-dimensional (3D) printing of complex applications and machine components is a reality. 3D printing offers the ability to produce rapidly and at low cost both industrial-scale runs of high-value parts and one-of-a-kind parts. Now, with an advanced technology for metal parts, HP continues to reinvent the design, production, and distribution of 3D-printed parts to drive the digital transformation of manufacturing with the most advanced 3D metals printing technology for mass production: HP Metal Jet.

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Augmented Workforce: Empowering People, Transforming Manufacturing

whitePaper | January 15, 2022

The Fourth Industrial Revolution, whose fields of innovation include the industrial internet of things (IIoT), artificial intelligence (AI) and the development of cyber-physical systems, is transforming the relationship between technology and human beings. The exponential development of technology is undeniably exciting: it has the potential to unlock efficiency, productivity, sustainability and growth at scale. Yet such developments also give rise to a series of challenges concerning the role and place of human beings.

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Industry 4.0: what it is and why it is an opportunity for manufacturing companies

whitePaper | November 1, 2022

The 21st century is the era of the fourth industrial revolution: but what does it mean to adopt Industry 4.0 solutions for Italian small and medium-sized enterprises? From the invention of the steam engine to that of the first IoT device (a smart toaster), a lot of progress has been made in innovative fields. Before going into detail, let’s try to give a general overview of the previous industrial revolutions, so we have all the appropriate tools to understand how these revolutionary epochs have changed today’s society

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Robot cable management made easy

whitePaper | June 1, 2022

In the field of multi-axis robots, industrial integrators are faced with the unique challenge of selecting and managing cables to be run on the outside of a moving six-axis platform. The complex movements made by six-axis robots require special consideration when deciding on how to manage their cable systems. “There are many unsuitable ways to accomplish this, from corrugated tubing used in static wiring, to on the fly fixes such as duct tape andbungee cords,” Don Nester, Product Manager for Chainflex® Continuous flex cables at igus® explained.

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A Fresh Look At Industry 4.0 For Manufacturing

whitePaper | May 25, 2022

This white paper takes a fresh look at the vision for Industry 4.0 and suggests ways in which to take advantage of the broad view of the concept. Implementations of Industry 4.0 have mostly focused on using new technologies for economic benefits. Sustainability and social aspects have received less attention, despite their importance and potential for economic benefit as well, as we will show.

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How Industrial Leaders Are Automating Thermal Inspection

whitePaper | October 11, 2022

Identifying problems before they cause equipment failure and costly, unplanned downtime is the purpose of proactive and predictive maintenance programs. And one of the most reliable ways of catching problems before they become failures is to detect when a piece of equipment is beginning to operate outside of its normal parameters – especially if it is beginning to run too hot or too cold. Variations from normal heating are often the first signs of impending equipment failure, so frequent thermal inspections of critical equipment such as motors, belts, and drives not only helps extend the life of these assets, but keep your entire operation up and running normally

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Spotlight

Micromeritics Instrument Corporation

Micromeritics Instrument Corporation is the world’s leading supplier of high-performance systems to characterize particles, powders, and porous materials with a focus on physical properties, chemical activity, and flow properties. Our technology portfolio includes: pycnometry, adsorption, dynamic chemisorption, particle size and shape, intrusion porosimetry, powder rheology, and activity testing of catalysts.The company has R&D and manufacturing sites in the USA, UK, and Spain, and direct sales and service operations throughout the Americas, Europe, and Asia. Micromeritics systems are the instruments-of-choice in more than 10,000 laboratories of the world’s most innovative companies, prestigious government, and academic institutions. Our world-class scientists and responsive support teams enable customer success by applying Micromeritics technology to the most demanding applications.

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