Extel Technologies is a global operation that designs and engineers around 2,500 hi-tech products, made up of more than 22,000 component parts. As the business became more complex, Extel Technologies’ old ERP system struggled to keep up. It upgraded to NetSuite to get full transparency of its manufacturing processes, which includes an intricate supply chain and sophisticated warehousing system. CEO Bruce Fitzgerald says he and his team can now easily drill down into problem areas, which has led to a 20% increase in manufacturing efficiency.