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4 Ways Manufacturers Can Flip the Script on the IT Outsourcing Conversation

June 07, 2019 / Michael Hadley

One of the biggest misconceptions in manufacturing is that outsourced IT only solves back-office problems. More often, it is seen as a way to establish workflows for avoidable concerns, whether they're routine updates or break-fix employee tickets. Fortunately, increasing awareness of cloud technologies is shifting the way industries across the board are collaborating with outsourced IT experts. Now, rather than operate on a reactive cycle, companies should seek tailored cloud solutions that improve performance officewide. A recent Computer Economics report revealed the cost of this misconception. Between 2017 and 2018, spending on outsourced IT dropped from 11.9 percent to 9.4 percent. In addition to relegating outsourced teams to maintenance roles, companies are hiring more in-house IT teams, making outsourced support seem less critical.